Question 1

What is a home-services pay-per-call network?

Accepted Answer

A performance-marketing network that connects call-generating affiliates with buyers who receive qualified consumer calls in home-service categories.

Question 2

What does Home Serv Pro do?

Accepted Answer

Home Serv Pro operates a U.S.-based pay-per-call network focused on home services. We connect qualified affiliates with buyers under documented campaign requirements.

Question 3

Is Home Serv Pro a contractor?

Accepted Answer

No. Home Serv Pro is a performance-marketing and pay-per-call network. Home Serv Pro does not perform home repairs, installations, maintenance, remodeling, restoration, or other contracting services.

Question 4

Where is Home Serv Pro based?

Accepted Answer

Home Serv Pro is based and incorporated in the United States.

Question 5

Does Home Serv Pro work with international affiliates?

Accepted Answer

Yes. We work with qualified affiliates in the United States, Pakistan, India, and other international markets.

Question 6

Can an affiliate apply from Pakistan or India?

Accepted Answer

Yes. Location does not determine acceptance. Traffic quality, compliance, transparency, and performance do.

Question 7

What traffic sources are accepted?

Accepted Answer

Transparent, compliant traffic sources aligned with campaign requirements. Sources must be disclosed and are reviewed during onboarding.

Question 8

Are sub-affiliates allowed?

Accepted Answer

Only when disclosed and managed by the affiliate. Hidden sub-affiliate traffic is not accepted.

Question 9

How do buyers request calls?

Accepted Answer

Buyers submit an inquiry describing categories, coverage, hours, and capacity. Our team confirms fit and next steps.

Question 10

Does Home Serv Pro guarantee call volume?

Accepted Answer

No. Volume depends on many operational and market factors and cannot be guaranteed.

Question 11

What categories does Home Serv Pro support?

Accepted Answer

Essential home-service categories across HVAC, plumbing, electrical, roofing, restoration, remodeling, cleaning, exterior services, and more.

Question 12

How are campaign requirements provided?

Accepted Answer

Requirements — coverage, hours, source rules, and quality standards — are documented in writing before a campaign launches.

Question 13

Does every applicant receive campaign access?

Accepted Answer

No. Acceptance is based on fit, quality standards, and category availability.

Question 14

Does the website show current payouts or coverage?

Accepted Answer

No. Availability and commercial terms change based on buyer demand and are shared during onboarding.

Question 15

What tracking platforms does Home Serv Pro work with?

Accepted Answer

Commonly used platforms — including Ringba, Phonexa, Retreaver, and Invoca — are supported. Setup details are confirmed during onboarding.

Question 16

How are call-quality concerns reviewed?

Accepted Answer

Through cooperative review with both sides of the campaign, using call-level information and, when enabled, call recordings.

Question 17

What is not accepted?

Accepted Answer

Fraudulent calls, self-generated calls, coached callers, bot-generated conversations, misleading advertising, brand impersonation, and hidden sub-affiliate traffic.

Question 18

Does submitting an application guarantee acceptance?

Accepted Answer

No. Applications are reviewed based on fit, quality, and campaign availability.

Question 19

How long does review take?

Accepted Answer

Timelines vary depending on the current queue and information provided.

Frequently asked questions.

General

Affiliates

Buyers

Campaigns

Tracking & Reporting

Compliance

Applications